{"id":1157,"date":"2019-09-11T17:25:31","date_gmt":"2019-09-11T15:25:31","guid":{"rendered":"https:\/\/www.groupestarservice.com\/blog\/\/?p=1157"},"modified":"2022-08-18T14:43:07","modified_gmt":"2022-08-18T12:43:07","slug":"quelles-sont-les-attentes-des-consommateurs-lors-dun-achat-en-ligne","status":"publish","type":"post","link":"https:\/\/www.groupestarservice.com\/blog\/quelles-sont-les-attentes-des-consommateurs-lors-dun-achat-en-ligne\/","title":{"rendered":"Quelles sont les attentes des consommateurs lors d\u2019un achat en ligne ?"},"content":{"rendered":"<p><em>Alors que l&rsquo;e-commerce poursuit sa croissance, les attentes des consommateurs se diversifient et se complexifient au profit d\u2019exp\u00e9riences d\u2019achats plus rapides, pratiques et tenant compte de l\u2019environnement. <\/em><\/p>\n<blockquote><p>Quel est le mode de livraison pr\u00e9f\u00e9r\u00e9 des cyber-consommateurs ? Quel mode de retour est privil\u00e9gi\u00e9 par les cyber-consommateurs ?<\/p><\/blockquote>\n<p>D\u00e9couvrez en image la derni\u00e8re \u00e9tude men\u00e9e par <a href=\"https:\/\/www.groupestarservice.com\/retail\/\"><strong>Star Service Retail<\/strong><\/a> et l&rsquo;Ifop sur les principales attentes des cyber-consommateurs en mati\u00e8re de <strong>livraison<\/strong> lors de leurs achats en ligne\u00a0!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1159 size-full\" src=\"https:\/\/www.groupestarservice.com\/blog\/\/wp-content\/uploads\/2019\/09\/Etude-IFOP.png\" alt=\"infographie achat en ligne\" width=\"680\" height=\"8118\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alors que l&rsquo;e-commerce poursuit sa croissance, les attentes des consommateurs se diversifient et se complexifient au profit d\u2019exp\u00e9riences d\u2019achats plus rapides, pratiques et tenant compte de l\u2019environnement. Quel est le mode de livraison pr\u00e9f\u00e9r\u00e9 des cyber-consommateurs ? Quel mode de&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1167,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"twitterCardType":"summary_large_image","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[25],"tags":[],"class_list":["post-1157","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-experience-client"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les attentes du consommateur lors d&#039;un achat en ligne | Star Service<\/title>\n<meta name=\"description\" content=\"Les attentes des consommateurs se diversifient au profit d\u2019exp\u00e9riences d\u2019achats plus rapides, pratiques et tenant compte de l\u2019environnement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/groupestarservice.com\/blog\/quelles-sont-les-attentes-des-consommateurs-lors-dun-achat-en-ligne\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les attentes du consommateur lors d&#039;un achat en ligne | Star Service\" \/>\n<meta property=\"og:description\" content=\"Les attentes des consommateurs se diversifient au profit d\u2019exp\u00e9riences d\u2019achats plus rapides, pratiques et tenant compte de l\u2019environnement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/groupestarservice.com\/blog\/quelles-sont-les-attentes-des-consommateurs-lors-dun-achat-en-ligne\/\" \/>\n<meta property=\"og:site_name\" content=\"Star Service - 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